Keep your fleet on the road with RACQ Fleet Care

Thriving businesses need their transportation to be up and running around the clock. Whether you’ve got deliveries to make, clients to meet, or equipment to transport, RACQ is here to make sure vehicle problems won't cause your business unnecessary downtime. RACQ Fleet Care can help get your commercial vehicles back on the road fast, without compromising on coverage, service, or price.

Fleet Care starts at $12 per vehicle p.a.

Call 1800 069 543 for a quote  Log in to Fleet Care

What does my RACQ Fleet Care include?

Whether you’ve got 21 vehicles or 100, we’re here to keep your business moving. Our business members can choose from three flexible fee-for-service roadside assistance offerings, all of which include these entitlements.

  • roadside-truck
    Standard 24-hour roadside attendance up to 50km from any RACQ contractor’s premises (with excess distance attendance options)
  • tow-truck
    Towing 20km in any direction or up to 50km to the attending RACQ contractor’s premises
  • caravan
    Caravan/trailer breakdown attendance up to 50km
  • tire-wheel
    Wheel changing, emergency fuel delivery, bogged vehicle assistance, battery jump-start, replacement battery, and parts sourcing
  • Blue tick
    More inclusions
    Assistance arranging accommodation, driver and passenger transport, and rental vehicles

Compare Fleet Care options

Every work vehicle is used differently, which is why we offer Fleet Care to businesses across a range of industries. Whether you’ve got a rental fleet, you’re a taxi or limousine operator, or you just want roadside assistance for your company cars, we’ve got a type of cover to match your needs.

   Fleet Care Roadside  Fleet Care Rental  Fleet Care Taxis & Limousines
Eligibility  Minimum of 21 vehicles 
 
RACQ must cover entire Queensland rental fleet
Registered in Queensland as taxi/limousine
Annual fee From $12 per vehicle From $12 per vehicle
From $12 per vehicle
Standard call out fee From $95 per call out charged monthly
From $95 per call out charged monthly
$120 per call out charged monthly
24-hour road service Up to 50km 
Up to 50km 
Up to 50km 
Excess distance to attend Option to charge to monthly account
Option to charge to monthly account
Driver pays
Towing as part of RACQ assistance after breakdown. 
 
20km in any direction or up to 50km to the attending RACQ Contractor’s premises
20km in any direction or up to 50km to the attending RACQ Contractor’s premises
20km in any direction or up to 50km to the attending RACQ Contractor’s premises
Excess towing Option to charge to monthly account
Option to charge to monthly account
Driver pays
Special towing 
 
Option to charge to monthly account
Option to charge to monthly account
Driver pays
Assistance for oversized vehicles 
 
Standard call out fee. If the use of a larger tow truck or special equipment is required, cost will be charged back to monthly account.
Standard call out fee. If the use of a larger tow truck or special equipment is required, cost will be charged back to monthly account.
Standard call out fee. If the use of a larger tow truck or special equipment is required, cost will be at driver’s expense.
Caravan/trailer breakdown 
 
Up to 50km
Up to 50km
Up to 50km
Wheel changing 
 
Standard call out fee
Standard call out fee
Standard call out fee
Emergency fuel 
 
Option to charge to monthly account
Option to charge to monthly account
 Driver pays 
Bogged vehicle Any specialist equipment required may be charged to monthly account
Any specialist equipment required may be charged to monthly account
Any specialist equipment required charged at drivers expense
Batteries
 
Option to charge to monthly account
Option to charge to monthly account
Driver pays
Replacement parts 
 
Option to charge to monthly account
Option to charge to monthly account
 Driver pays
Vehicle recovery, accommodation, driver and passenger transport, rental vehicle
 
RACQ assists in arrangements 
RACQ assists in arrangements 
RACQ assists in arrangements 
Taxi RACQ can arrange (driver pays)
RACQ can arrange (driver pays)
RACQ can arrange (driver pays)

Which businesses are eligible for Fleet Care?

For more information about eligibility criteria and service limitations*, see our terms and conditions.

View terms and conditions

  • Tick
    Minimum vehicle requirement
    Your business must have at least 21 vehicles and they must all be covered.
  • Tick
    Local business requirement
    Your business must be based predominately in Queensland.
  • Tick
    Oversized vehicle
    Service limitations apply to vehicles that exceed 5.5m length, 2.3m width, 2.0m height, and/or GVM equal to or over 3 tonnes.

Take advantage of RACQ business member benefits~~

  • text-document-with-checkmark
    Use RACQ's free car brokerage service
    Let us do the running around for your next work vehicle purchase.
  • front-of-car
    Save on your business vehicle inspections
    Enjoy a $50 discount on non-member pricing for checks and certificates.
  • car-with-windscreen
    Get discounted RACQ Auto Glass services
    Take 20% off RRP for window tinting, chip repair, and windscreen replacement.^
  • battery
    Spend less on your fleet's batteries
    Get $25 off RRP of RACQ Batteries, plus free delivery and installation.

Why choose RACQ Fleet Care?

  • roadside-truck
    Tap into Queensland's largest roadside assistance network
    Know help is nearby - we’ve got over 700 patrols on call 24/7, 365 days a year.
  • callcentre-person
    Look forward to outstanding local customer service
    Call our Brisbane-based customer service centre whenever you need.
  • tap-and-go-cards
    Take advantage of flexible payment arrangements
    Access monthly invoicing, low annual administration fees, and charge back facilities.
  • helicopter
    Join the club that's helping Queensland communities
    Your membership helps support lifesaving RACQ Air Rescue Network missions.

Award-winning roadside assistance

You can count on us to keep you happy. In fact, RACQ received the 2021 and 2022 Canstar Most Satisfied Customer award for Roadside Assistance in Queensland.

CANSTAR 2021 - 2022 Most Satisfied Customer Roadside Assistance QLD OL 600px

Things to note

You can view all of our roadside assistance terms and conditions including Roadside Assistance App and excess usage terms and conditions online.

*The standard callout fee applies to oversized nominated vehicles. Service limitations include:

  • Jump starts provided will be up to 24-volt boost only.
  • Batteries can’t be fitted or serviced in oversized vehicles where there is limited battery access or substantial panel removal is required.
  • Lockout assistance will be provided subject to availability and RACQ discretion. Specialist locksmith services, parts, and excess costs can be charged back to your account.
  • Wheel changing assistance can be limited and may incur an extra fee that will be charged back to your account. The vehicle’s wheel nut spanner and jack (heavy duty if required) must be provided.
  • If a larger tow truck is required, the excess cost may be charged back to your account.
  • Service for any vehicle is at the discretion of the RACQ consultant or the attending RACQ representative and may not be available interstate.

~~ Terms and conditions apply to all offers. View the individual offer for full details. Offer is subject to availability and may be withdrawn at any time without notice.

^The 20% RACQ member discount for windscreen replacements only applies where the replacement windscreen is an aftermarket front windscreen. The discount does not apply where the replacement windscreen is an OEM (original equipment manufacturer) windscreen. Nor does the discount apply to auto glass which is not a front windscreen.