Get your pet the care they need when they need it. We make it easy to claim on your RACQ Pet Insurance. Our straightforward process lets you claim on appointments at your chosen clinic.
Complete your pet insurance claim with RACQ in store, online or over the phone.
To find out what you’re entitled to claim, it’s a good idea to read through your policy documents. These include your:
To help us process your claim as quickly as we can, it will help if you have the following information on hand:
There are different ways you can submit your claim - choose the method that best suits you:
Lodge your claim in a few minutes, anytime you choose
Can't finish the form? Don't worry you can save your claim and resume it later.
If you need assistance or extra guidance our staff can talk to you through the process.
Call 13 7202
Here's what to expect next
Insurance products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the PDS and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.