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Make a claim with RACQ

At RACQ we make it quick and easy to make a claim for your car. You can submit a motor comprehensive or windscreen claim online, anytime. Plus, with our qualified assessors located throughout Queensland – you’re never far from help. Book into one of our Selected Repairers and get a lifetime guarantee on all the repairs authorised by RACQ. At RACQ we’ll get you back on the road faster.

Step 1

Keep safe

Have an emergency or is someone hurt? Call 000 first.

If you can’t drive and need a tow, call us on 13 7202.

Step 2

Tell us what happened

You can speed up your claim notification by having the following handy;

  • Date and time of the incident
  • Location of incident
  • Details of other people or cars involved

Don’t forget to check out your Product Disclosure Statement (PDS) and any relevant Supplementary PDS to see what you can claim for.

Step 3

Start your claim

Lodge claim online  Login with your RACQ account

Need some help? Call us on 13 7202 and we'll lodge your claim over the phone.