We’re passionate about offering you exceptional service, especially when you need it most.

We have Claims Service Centres and qualified assessors located in 10 regions around Queensland, from Cairns to Brisbane - so you're never far from help.

Our assessors use a fast, paperless assessing process to get you an expert evaluation and get your claim moving forward quickly.

To lodge a claim, call our friendly staff on 13 7202 and they'll be able to organise for your vehicle to be assessed at a location near you.

Claims Service Centre locations

Bundaberg  249 Bourbong Street, Bundaberg QLD 4670 
Cairns 537 Mulgrave Road, Earlville QLD 4870
Coopers Plains 111 Beenleigh Road, Coopers Plains QLD 4110
Mackay Shop 2425 Caneland Central, Mangrove Road and Victoria Street, Mackay QLD 4740
Maroochydore 25-33 Cornmeal Parade, Maroochydore QLD 4558
Rockhamption Shop 22 Red Hill Homemaker Centre, Yamba Road, North Rockhampton QLD 4700
Southport 239 Nerang Street, Southport QLD 4215
Toowoomba 3 Evelyn Street, Toowoomba QLD 4350
Townsville 202 Ross River Road, Aitkenvale QLD 4814
Zillmere U E1A 605 Zillmere Road, Zillmere QLD 4034