We are a signatory to the Motor Vehicle Insurance and Repair Industry Code of Conduct which details fair-trading standards, processes and transparency in the relationship between insurers and repairers.
RACQ Insurance has agreements with QLD metropolitan, regional and rural repairers forming the RACQ Insurance Selected Repairer network.
Your expression of interest will be referred to when RACQ Insurance needs to engage a repairer, in conjunction with the assessment criteria in considering a repairer.
Your business needs to meet the initial criteria set by RACQ Insurance where you may be contacted by an RACQ Insurance representative to complete a full assessment. Some attributes of the assessment criteria are:
Registering to become a Selected Repairer does not guarantee you a place in our network, as the need must arise where a repairer is required and your business must meet RACQ Insurance’s assessment criteria.
All RACQ Insurance Selected Repairer Agreements (SRAs) are offered terms and conditions for a minimum three-year period.