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Domestic Travel Insurance for your Australian holiday

Travel insurance is not something you always consider when travelling within Australia. Yet, the unexpected can happen at any time to anyone. Our Domestic Travel Insurance is a great travelling companion. It provides cover for your luggage items including smart phones and tablets as well as cancellation fees and lost deposits. It provides coverage for cruises within Australian waters and there’s also the option to add Ski and Winter Sports coverage onto your policy if you’re planning a snow holiday. In addition to our comprehensive Domestic Travel Insurance policy, we also offer standalone Domestic Cancellation and Rental Vehicle Excess policies.

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How to make a Travel Insurance claim

Making a Travel Insurance claim is quick and easy! Your request will be processed as fast as possible and you will be contacted within 10 working days from when your claim is first received whether over the phone or online. When lodging a claim online you will need to register with the email address you used to purchase your policy. If you need any help or would like to lodge your claim over the phone, please call 1300 207 371, or contact us online.

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Frequently asked questions

Cover for cancellation, lost deposits and financial default commences from the date of purchase. All other benefits commence on the trip start date you have stated when purchasing your policy.
Your children and your grandchildren will be covered for free if they meet the following criteria:
  • they are 25 years old or younger;
  • they are financially dependant on their parents;
  • they are not working full time;
  • they do not require a medical assessment;
  • they are travelling with you the whole time; and
  • they are listed on the certificate of insurance.

If they meet the above criteria and you choose our Ski and Winter Sports option, they’ll be covered for this as well. If you have omitted to list them, please contact us before you leave.

RACQ Travel Insurance is issued by Tokio Marine & Nichido Fire Insurance Co., Ltd (Tokio Marine & Nichido) ABN 80 000 438 291, AFSL 246548. Its managing agent, Tokio Marine Management (Australasia) Pty. Ltd. ABN 69 004 488 455 (TMMA) is authorised under a binder to act on behalf of Tokio Marine & Nichido to issue its policies and handle and settle claims in relation to those policies, subject to the terms of the authority. RACQ Operations Pty Ltd ABN 80 009 663 414, AR 234978 is an authorised representative of Tokio Marine & Nichido.

As well as travel insurance, Tokio Marine & Nichido also work with the general insurance market through insurance brokers and provide insurance for commercial and corporate businesses in Australia. Tokio Marine & Nichido was founded in 1879 in Japan, operates in multiple countries and employs thousands of people worldwide.

Please contact us on 1300 338 821 as soon as you realise the error so that we can review and amend where possible. You can also advise us by email at with full details of the error and the correct details.

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# Limits (including sub-limits), conditions and exclusions apply. This insurance is issued by Tokio Marine & Nichido Fire Insurance Co., Ltd (Tokio Marine & Nichido) ABN 80 000 438 291, AFSL 246548. Please read the PDS before making a decision about this product.

** All offers are valid until 31 October 2021. 15% discount applies on the base rate (time and kilometre) only. Available at selected locations in Australia and New Zealand only. For full terms and conditions visit

^ 10% member discount only applies to first 14 days and does not apply to extra day rates. Read the Andrews Airport Parking Terms and Conditions. Read the Gateway Airport Parking Terms and Conditions.

Specific terms and conditions, limits (including sub-limits) and exclusions apply to each of our policies and the different benefits. Please read the 'RACQ Travel Insurance- Combined Financial Services Guide and Product Disclosure Statement' for full details.

The information in this article is general advice only and does not take into account your objectives, financial situation or needs. Because of this, you should, before acting on the advice, consider the appropriateness of the advice, having regards to your objectives, financial situation and needs. You should obtain the ''RACQ Travel Insurance - Combined Financial Services Guide and Product Disclosure Statement' and consider it before making a decision about whether to acquire RACQ Travel Insurance.