Hundreds of central Qld residents caught out by hailstorm

After a wild storm saw golf-ball sized hail hit Rockhampton and parts of central Queensland, RACQ has predicted it would receive more than 1000 insurance claims for home and vehicle damage.

Club spokesperson Lucinda Ross said RACQ had already received 150 motor vehicle claims and 40 home claims overnight.

“Sunday’s storm really hit central Queensland hard, with Rockhampton suburbs like Berserker, Frenchville and Yeppoon seeing the worst of the damage,” Ms Ross said.

“We expect to see the number of claims increase significantly over the coming days as more residents assess damage to their property and vehicles.

“Unfortunately, we’ve seen plenty of smashed windscreens, damaged rooves and broken windows as the hail came in hard and fast across the region.”

Ms Ross said as the insurer worked to assess the damage of its members’ property, this time in the midst of the COVID-19 response, the health and safety of members and staff were the top priority, with a dedicated hail claim assessment and repair site to open shortly.

“It’s really important we minimise contact between staff and members to ensure we don’t risk the spread of coronavirus,” she said. 

“We’ll establish a dedicated assessment and repair site with our specialist hail repairer, Platinum Hail Management Solutions, in the region where our members can drive up and have their car assessed for hail damage without having to exit the vehicle.

“For members whose homes have been damaged by hail or storm water, we’ll be conducting digital assessments to ensure we don’t put either members or staff at any risk.”