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RACQ Bank internet banking

Sign up for internet banking and manage your money 24/7 on our online banking platform. Shuffle your money across your accounts, transfer funds, pay bills, find your closest RACQ Bank branch, set your card PIN and more. With just a few clicks, managing your finances becomes a convenient part of your daily routine anywhere, anytime.

  • 24/7 access.
  • Freedom to manage your money your way.
  • Instant transfers between your accounts.
  • Safe and secure.
  • Simple to use.

Internet banking login

New to RACQ Bank? Open account now, apply online or apply in branch

Manage your accounts

Activate your card

You can manage your cards online. Just log in to internet banking, click on “Card options” and “Activate card”. From here you can lock, block or activate your card online.

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Change your password

You can change your password online by logging in to internet banking and clicking on “Security”>”Manage credentials”>”Password”.

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Log in to internet banking

Register and log in to use RACQ Bank internet banking. Just visit and either register or log in using your Bank ID and password.

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Lost, stolen or damaged card

Report your lost, stolen or damaged card through our internet banking platform. Just log in and click on “Card options” to manage your cards.

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Other online banking options

Want to bank smarter? Check out all the ways you can manage your money online with RACQ Bank. With secure online banking platforms you know you’re safe when making and receiving payments, checking your balance, transferring money and more.

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Send and receive money instantly with PayID using just your mobile phone number or email address.

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RACQ Bank app

Download our free mobile banking app to manage your accounts, check your balance and transfer money straight from your smart phone.

download on the app store 25 percent  get it on google play 25 percent

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Saving at the fuel pump

Mobile pay

Pay on the go with your phone or watch with Apple Pay*, Google PayTM or Samsung Pay^.

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To keep you safe online your internet or mobile banking password needs to meet certain security requirements. Please choose a password that is a minimum of 8 characters, up to a maximum of 20. Your password must contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character. If you've registered your mobile device you can log in with a PIN or use biometric security such as fingerprint or Face ID. To change your password online just visit internet banking and navigate to "Self-management">"Change password">enter your old password and then new password, confirm your new password and then click on "Change password".

To update your password in our mobile app click on "User">"Password change", enter your old password, your new password and then confirm your new password.

For internet banking, you can opt to receive Push Notifications instead of a one time Password to authorise your transactions. For mobile banking, you can opt to use your app PIN or fingerprint instead of a one time Password to authorise your transactions. For both case, you will need to register your mobile device using the "Manage my Devices" option under the Users icon in the mobile app.

If you've forgotten your username or password simply go to the internet banking or mobile banking login screen. Click on "Forgot your Bank ID or Password", enter your Debit Card and PIN and click on "Submit".

If you don't have your Debit Card handy just call us on 13 1905 and we'll reset your password for you.

For security reasons, you'll automatically be logged out of internet banking after 10 minutes of inactivity. If this occurs you may receive the warning "We detected an already active session for this user" when you log in again. Simply click on "Ok" to continue.

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Why bank with us?

Loans and banking products are issued by Members Banking Group Limited ABN 83 087 651 054 AFSL and Australian credit licence 241195 trading as RACQ Bank. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, before deciding.

Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

You can only create a PayID within mobile or internet banking by linking it to an eligible account. Not available on some accounts. This information does not take your personal objectives, circumstances or needs into account. Read the terms and conditions.

Biometric identification features are compatible with selected devices only, noting that some devices may not be able to use particular methods. For Android, selected biometric features should be available on devices with android v 4.4 or greater, provided that feature is available in device. For iOS device, any device that is running with IOS version 9,10 or 11(or greater), provided that feature is available in device. Android, Android PayTM, Google Play and the Android logo are trademarks of Google Inc.

Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2 and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.