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Bank on the go with our app

The RACQ Bank app helps you stay on top of your finances, wherever you are. When you’re out and about you can make payments, check your balance, schedule transactions and more. Trust our RACQ Bank app to help you manage your money on the go and get back to the life you love in Queensland.

download on the app store 25 percent  get it on google play 25 percent

Iphone RACQ Internet banking

Why get the RACQ Bank app?

Blue tick Secure

At RACQ Bank we take your security seriously. Our online banking platforms use two-factor authentication, biometric logins and automatic logoff so you know your money’s safe.

Blue tick Convenient

Access your money 24/7 right from your smartphone or tablet. Our mobile banking app gives you the freedom to keep on top of your finances, wherever you are.

Blue tick Simple

Our streamlined app is simple to use so you can do more of your banking online, when it suits you most.

Blue tick Informed

With PayID, same-day transactions and up to date balance checks – you’ll get accurate information to help you complete your banking.

Key features

Card management

Activate, lock and unlock your cards easily online any time. Our online card management offers extra security measures so you know you’re safe.

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Password reset

Reset your password without needing to get in touch with us and enjoy the freedom of our online self-service features.

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Personalised view + widgets

Enjoy the freedom to customise your account view to display balances, trigger saved transactions and upcoming payments for your chosen accounts, all from the locked screen of your mobile.

Biometric ID

Log in to the app via fingerprint or face recognition. Just click on "Register device" in the user menu to get started and make logging in that little bit easier.

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Transactions from the past 30 days are shown by default on the RACQ Bank online banking platforms. If you like, you can view transactions from the past 8 years simply by selecting 'Search' and changing the date range. You can view past transactions up to 12 months at a time.

You can download our free RACQ Bank app for your Android and Apple Device through Google Play and the App Store.

To log in to mobile banking using biometric ID or a PIN you'll need to first register your device. To do this, just log in to mobile banking and select "Manage my devices". From here you can register the device you're currently using. To allow PIN log in, please select from the available security options including (a) Fingerprint, (b) Fingerprint or PIN, (C) PIN. Now you can log in to mobile banking using this new method.

Your bank statements are available for you to view and download directly through internet banking. Simply log in to internet banking, navigate to "Statements" and select the account and statement period you would like to see. The statement period will default to the last year but you will be able to retrieve statements for the past 8 years by changing the date range. If you're using mobile banking, please access the mobile browser in your device to download your bank statements

Other ways to bank online with RACQ Bank

Saving at the fuel pump

Internet banking

Log in to RACQ Bank internet banking and take control of your money securely online, 24/7.

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Send and receive money instantly with PayID using just your mobile phone number or email address.

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Saving at the fuel pump

Mobile pay

Pay on the go with your phone or watch with Apple Pay*, Google PayTM or Samsung Pay^.

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Why bank with RACQ?

Banking products are issued by Members Banking Group Limited ABN 83 087 651 054 AFSL and Australian credit licence 241195 trading as RACQ Bank. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding.

You can only create a PayID within mobile or internet banking by linking it to an eligible account. Not available on some accounts. Read the terms and conditions.

Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.

Google Pay and the Google Pay Logo are trademarks of Google Inc. Samsung Pay is a trademark or registered trademark of Samsung Electronics Co., Ltd.

Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2 and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.

^ Devices compatible with NFC point of sale terminals for contactless transactions include Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+. All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2.

Biometric identification features are compatible with selected devices only, noting that some devices may not be able to use particular Biometric identification methods. For Android, selected biometric features should be available on devices with android v 4.4 or greater, provided that feature is available in device. For iOS device, any device that is running with IOS version 9,10 or 11(or greater), provided that feature is available in device.