Rebuilding and recovering from a historic natural disaster

In February and March 2022, communities across south east Queensland and northern New South Wales were impacted by the country's costliest flood on record. 

One year on, we've made progress in the recovery and we continue to support our members to rebuild and move forward from this historic event.

RACQ’s Insurance Claims Specialist Chris Brock reflects on the Club’s response to the 2022 flooding disaster.
The RACQ Foundation team have spent the past year on the ground helping groups, like South Brisbane District Cricket Club, recover from the February floods.

Latest news and updates

Our claims response

  • umbrella
    16,016 total insurance claims
    More than $280 million paid out for members so far.
  • house-floating-in-water
    13,278 property claims
    More than 95% of home claims finalised. 
  • car-with-spark-circle-symbol
    2,738 motor claims
    More than 99% of motor claims finalised.
  • hammer
    Supply chain impacts
    The complexity in property repairs relies on different trades to carry out work. The insurance industry is also affected by significant demand on trade resources and materials.

Figures last updated 7 August 2023*

2022 south east Queensland flood in pictures: 

While you're here

Get ready for extreme weather
Queensland is no stranger to damaging storms, cyclones, heavy rain, and flooding, especially in summer.
Dog on dogbed
Help your pets cope with storms
Steps you can take to make sure your pet is safe during and after a severe weather event.
family walking dog outside house
Home insurance
Browse RACQ’s home insurance policies to find cover for your needs. Learn more about how we look after our members today.

Things to note

*Statistics include RACQ motor vehicle and RACQ home building, contents and landlord claims lodged between 22 February 2022 – 7 August 2023. These claims have been categorised against the Insurance Council of Australia declared Catastrophe #221 and #212 in south east Queensland and northern New South Wales.

Insurance products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQ). Conditions, limits and exclusions apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the PDS and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website.