Lodge your claim
We’ve got 2 easy ways you can lodge your RACQ Pet Insurance claim;
Call us on 13 7202 to lodge your claim over the phone.
We’ll provide you with your claim number and advise what documents you may need to send in. This is usually the quickest way to lodge your claim.
Visit your local RACQ branch. Our branch staff may be able to transfer your call to our pet claims team to obtain the details of your claim.
Remember to take in your pet’s vet history (if it’s your first claim), clinical notes and paid invoices.
Alternatively, you may fill in a claim form and submit this to us. Please note that this may take a couple of days and our pet claims team will give you a call to confirm some of the details on the form to process your claim.