RACQ Bank issues urgent scam warning, as online fraudsters take millions
RACQ spokesperson Lucinda Ross said scammers were becoming more sophisticated and anyone could become a victim.
“Unfortunately, we’re hearing about it all too often from our members who’ve told us they’ve been targeted by scams including phishing, romance and online shopping scams,” Ms Ross said.
“Scams can come in many forms, with victims often contacted through emails, phone calls, text messages and social media.
“Scammers will pose as legitimate organisations like banks, insurance companies, health organisations or the Government to gain your trust. Communication can look very official, so it’s important that you study any emails or messages carefully before acting, and don’t click any links.”
Ms Ross said Queenslanders should trust their gut, and if they were concerned about the legitimacy of an offer, they should give the organisation a call on their registered phone number.
“Make sure you’re wary of anything that seems too good to be true and don’t give out your personal information for offers which arrive unsolicited in your inbox, or through a text or call to your phone,” she said.
“Be cautious when entering your card details online and remember your bank will never ask you for your PIN or internet banking password. They will also never ask to gain remote access to your computer or device.”
For more tips on avoiding a scam, and information on ways to improve how you manage your money, visit RACQ’s Financial Wellbeing Hub.
The information in this article has been prepared for general information purposes only and is not intended as specific advice to any particular person. Any advice contained in the document is general advice, and does not take into account any person’s particular investment objectives, financial situation or needs. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives, financial situations and needs. The information referenced from the ACCC is © Commonwealth of Australia
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The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.
Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO)). Conditions, limits and exclusions apply.
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RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
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RACQ Operations Pty Ltd (ABN 80 009 663 414, AR No. 234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803, AR No.432492) (RACQ) are authorised representatives of the RACQ Travel Insurance insurer Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548) (Tokio Marine). Tokio Marine Management (Australasia) Pty Ltd (ABN 69 001 488 455, AR No. 1313066) is an authorised representative of Tokio Marine, and administers RACQ Travel Insurance as the managing agent on behalf of Tokio Marine. Terms, conditions (including eligibility criteria), exclusions, limits and sub-limits apply. Any advice is general advice only, and does not take into account your specific objectives, financial situation or needs. Before you purchase, please consider the Combined Product Disclosure Statement (PDS) / Financial Services Guide (FSG) and Target Market Determinations (TMDs) available at racq.com or on request from RACQ.