Interested in a job at RACQ?

We’re looking for employees who are willing to provide the highest quality customer service to our members and customers. We’re looking for motivated employees with a positive attitude and commitment to work and in our organisation. 

How to apply 

  1. Find job vacancy you wish to apply for on our job board
  2. Click the “apply now” button
  3. Attach your cover letter, resume and supporting documents to your application
  4. Click send
An application should be submitted for each position you apply for. 

What you’ll need

  • A cover letter clearly identifying the position you are applying for, and outlining your skills and experience. 
  • A clear, concise and up-to-date resume with relevant contact details, and work history.
  • You must include the specified reference number within your application. 
  • Your application must be received by the Hiring Manager prior to the closing date and time, in order to be considered;
  • You must be an Australian Citizen, have permanent residency status or an appropriate working visa to apply for a position with RACQ.

The selection process

Our recruitment process is tailored to each individual role, but there are a few core elements we like to follow to make sure we recruit the best individuals for the job and for RACQ. 

Stage 1:

All applications are reviewed based on the key selection criteria outlined in the job advertisement and position description. Telephone interviews may also be conducted to assist in the short-listing phase.

Stage 2:

Short listed candidates are then interviewed by a panel. This interview is designed to find out more information about each candidate’s knowledge, skills and experience.

Applicants may be required to complete ability and psychometric tests prior to the interview stage, or at around the same time as an interview. These tests may include verbal, numeric and abstract reasoning, as well as personality profiles, work samples and Microsoft Office assessments. 

Health Assessments, criminal checks and driving history reports may also be required for certain positions, these tests can occur before or after interviews depending on the role.

Stage 3:

To complete the selection process, your nominated work referees will be contacted to provide recent information about you and to clarify information provided in your application or at interview. The panel will contact at least two listed referees and may contact additional referees to seek further information. Referees may be contacted at any time during the recruitment process.

View our job board

By submitting an application for a role with us you are agreeing with these terms and taking part in the process described on this page. We will retain your information under the terms of the Privacy Statement.

Career FAQs

Unfortunately, we are only able to consider applications that are provided in response to a current vacancy.

Yes. If you are interested in multiple positions and your skills and experience match the requirements outlined in the position description, please apply for each position. We will consider your application for each position.

Once you apply for a position, we’ll send you an email confirming that we have received it.  Then if you are successful in gaining an interview we will contact you.  If you are not successful in gaining an interview you will be notified.

View more Careers FAQs

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By submitting an application for a role with us you are agreeing with these terms and taking part in the process described on this page.

Your personal information is being collected solely for the purpose of recruitment and assessing your application for employment. The information may be disclosed to third parties involved in the recruitment process including contractors and external organisations engaged to conduct recruitment assessments and checks. 

As a part of our recruitment process, we may conduct police checks and personal information may be obtained from your referees, we will however advise you of this beforehand. If you are successful in obtaining a position with us, your personal information will form part of your employment record. 

In submitting an application, you are consenting to us collecting and using your personal information for the purposes as indicated, however failure to provide any of the requested details during our recruitment process might affect our ability to assess or further progress your application. 

If your application is unsuccessful, we may retain your information and contact you if a suitable opportunity arises in the future. Please advise us if you do not wish to have your information kept on our file.

For more information, please see RACQ’s Privacy Statement