Be alert, be aware

With threats from scammers becoming more sophisticated and prevalent every day, it’s also important that you do whatever you can to help keep yourself and your finances secure. Take a look at the following to see how you can stay more alert and vigilant when accessing your money, both online and out in the real world.

ATM safety

While it may seem obvious, there are a number of things you can do to stay safe when using an ATM. Firstly, be sure to cover the keypad when entering your PIN. Also, look for any tampering around the card slot that may indicate a card skimmer has been installed. And don’t count your cash at the ATM – hold off until you’re in a safe place.


We all know how crucial it is to keep our passwords private, but it’s surprising how much fraud occurs due to lapses in password security. So always remember to keep your internet banking password safe, and try to make it as unique as possible. The same goes for your card PIN, and of course never keep your PIN close to (or written on) your card.

Email scams

There are countless email scams out there asking people to supply their bank account details or send money online. Sometimes it’s claiming to be an offer of a big prize. Or an amount you owe to the tax office. Or a friend or relative in financial stress. Before you ever send money or provide you account details to anyone after receiving an email, stop and check first to see if it’s legitimate. If it seems to good to be true, it probably is.

If you have any concerns or queries regarding the legitimacy of an email or a request for funds or account information, please contact us for advice before proceeding.

Social media

Like email scams, there are cases where people have been targeted by scammers on social media platforms. Again, they may ask for your account details to deposit an unbelievable (very unbelievable) amount of money, or to send money online. And again, these should be treated with caution and either ignored or investigated carefully to see if they are in fact legitimate.

The Little Black Book of Scams - ACCC

The ACCC have released The Little Black Book of Scams, a handy reference guide to the most common scams targeting Australians, how to recognise a scam and key tips and advice on how to protect yourself against a scammer. Download your free digital copy here.