What you need to know about your roadside assistance travel entitlements
We know how stressful and inconvenient a breakdown can be. We want to help you get to where you need to be as soon as possible. Our premium roadside assistance products include travel entitlements you may choose from when you have suffered a breakdown 100km or more from your home*. Depending on your situation there are different travel entitlements available to you.
Your options include:
- Accommodation: for when you want to wait for your vehicle to be repaired at the location
- Rental vehicle: for when you want to continue your journey while the vehicle is being repaired
- Accommodation plus rental vehicle: for when you want to wait at the repair location and want to rent a vehicle while yours is being repaired
- Alternate transport: for when you want to continue to your destination or return home while the vehicle is being repaired in the town closest to the breakdown
- Vehicle recovery: for when you choose to have your vehicle transported to your chosen location, and arrange alternative transport
Our consultants are here to help you find the best solution to get you to where you need to be.
What are my entitlements?
| Option |  RACQ Everyday Plus |
 RACQ Ultra Care |
 RACQ Ultimate Care |
|---|
| Accommodation | $550 per incident | $770 per incident | $2,400 per incident |
| Rental vehicle | 5 days, up to $100 per day | 7 days, up to $100 per day | 12 days, up to $110 per day |
| Accommodation plus rental vehicle | $330 per incident plus rental vehicle up to 3 days |
$550 per incident plus rental vehicle up to 5 days |
$1,200 per incident plus rental vehicle up to 6 days |
|
Alternate transport
Economy class air, rail or coach transport
|
5 people plus accommodation up to $330 per incident |
5 people plus accommodation up to $550 per incident |
6 people plus accommodation up to $1,200 per incident |
|
Vehicle recovery
Vehicle transported to your chosen location
|
 plus alternative transport |
plus alternative transport |
plus alternative transport |
Compare roadside assistance options – See all inclusions of our premium products including towing entitlements, increases to attendance and more.
To view the full list of entitlements (including travel entitlements for RACQ RV) please refer to the Roadside Terms and Conditions.
Need help now?
I have RACQ Roadside Assistance
Use our roadside app or request help online. If you have RACQ Everyday Lite, call 13 1111 for help.
Get help nowI’m a new customer
Buy roadside from $121. Additional join on road fee applies ($140 non-members, $100 members).
Call 13 1905Manage your roadside
Contact us
Need help or would like to know more? RACQ offers many convenient ways for you to get in touch with us.
Roadside assistance FAQs
Things to note
Terms, conditions and exclusions apply. For full details read the Roadside Terms and Conditions.
Prices valid from 1 July 2024.
RACQ Operations collect, process, use and disclose information about RACQ members in accordance with our Privacy Policy and Credit Information Management Policy.
*When you are more than 100km away from home and RACQ estimates your repairs will take longer than 48 hours for RACQ Everyday Plus and 24 hours for RACQ Ultra Care, RACQ Ultimate Care, and RACQ RV, you may choose one of the Travel Entitlements.