Live chat Online Chat now
  • Home
  • Home Assistance
We're still open for business - To ensure the safety of the tradies, yourself and your family, our service provider has incorporated a COVID-19 plan which includes additional pre-job checks and hygiene practices. RACQ Home Assistance tradies will have additional safety guidelines on how to safely engage with you while working in your home to protect you and your family.

Home Rescue

RACQ Home Assistance tradesman repairing a leaking ceiling

When a common household breakdown happens, you are just a phone call away from a qualified electrician, plumber or lock smith arriving at your home within 2 hours.

  • Up to 4 callouts per year (up to first hour included)
  • Up to the first hour to make safe or repair (where possible) per requested callout
  • Fast 2 hour response time* 24/7, 365 days a year.
  • 10 common incidents included*
  • Competitive pricing and quotes on extra work required

Be prepared for life’s home emergencies and save time, money and hassle when they happen*. For only $199 a year we will be there when you need us with a brand you know and trust.

Get Home Rescue How it works

*Conditions, limitations and exclusions apply. While not guaranteed, RACQ will endeavour for a licensed tradesperson to arrive within 2 hours. Service provided by RACQ's contracted service provider Aizer Trade Services Pty Ltd, QBCC licence 15137712, electrical contractor licence 86177. Available in selected areas only. A 72 hour wait period applies to all new RACQ Home Rescue policies. Where applicable, follow-up work requires a separate contract with Aizer Trade Services Pty Ltd. RACQ accepts no responsibility for this follow-up work.

Download brochure (PDF, 1MB) Important Note – The Home Rescue terms and conditions have recently been updated please download brochure for more information.

Trade Assist 

RACQ Home Assistance plumber fixing a tap

For small or large electrical and plumbing jobs, trust Trade Assist and get access to a trusted network of tradies for a fast, reliable service you can count on~. Our Service Provider* will book in your job at a time that suits you. Plus, with fixed-rate pricing you’ll get full transparency on the cost from the get-go.

  • Small or large electrical and plumbing jobs
  • Extensive network of trusted tradies
  • Fixed-rate pricing
  • Flexible appointment times

~ RACQ does not provide you with any services directly. *Conditions, limitations and exclusions apply. RACQ Trade Assist services are provided by Aizer Trade Services Pty Ltd (ABN : 61 607 531 699, QBCC Licence: 15137712, Electrical Contractor Licence: 86177) for which RACQ Operations Pty Ltd ABN 80 009 663 414 receives commissions

Call 1800 622 956 Monday – Friday, 8.30am – 5pm

Enquire online Learn more

Need a quick fix?

Home Quick Fix Call 1800 466 334

You might also be interested in...

Compare home loans

Compare your Home Loan to RACQ Bank's competitive rates and features.

Compare now

Home and garden discounts

Get discounts on a range of home and garden products and services.

Find out more

Need contents insurance?

Cover for the stuff you love. Get a $25 discount when you buy Contents Insurance online.

Read more
13 1905 24 hours every day

Close