RACQ Home Quick is provided only to members who have an eligible Home Insurance with building cover policy.

These fees include basic materials only and are current as at 1 September 2015. Fees may vary without notice. *Conditions, limitations and exclusions apply. While not guaranteed, RACQ will endeavour for a licensed tradesperson to arrive within 2 hours. RACQ’s Contracted Service Provider (Club Home Response Pty Ltd, QBCC licence 1315280) triages calls for home assistance and dispatches licensed tradespeople. Follow on work requires a separate contract with Club Home Response Pty Ltd. Sub-contracted tradespersons undertaking work are responsible for any notifiable works completed. Available in selected postcodes only.

For assistance with your RACQ Home Quick Fix product, call 1800 466 334.

How it works

Download brochure (PDF, 1MB) Important Note – The Home Quick Fix terms and conditions have recently been updated please download brochure for more information.

I have had cause to use this service twice and on both occasions extremely satisfied with the outcome. Both times the tradies have arrived within about half hour, this is awesome as on previous experiences when booking a tradesman I have been given a four hour time frame, and on occasions there has been a no show. I totally recommend this service.

Patricia, Calamvale

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The facts about Home Quick Fix

Incidents happen all the time around the home so it is nice to know that RACQ Home Assistance are there to help. Here are the percentage of jobs we have been called out to…

20% are burst pipes

Recent examples of where we have attended callouts include:

  • Repair Poly pipe that was burst and accessible in front yard
  • Repair section of hot water pipe that could be reached from under house
  • Burst mains pipe that was accessible and within boundary of residence
  • Repair leaking cold water supply that was running uncontrollable from the bathroom vanity

19% are blocked toilets, pipes or drains

Recent examples of where we have attended callouts include:

  • Clear drain blockage
  • Clear blocked sewer line
  • Plunged blocked drain accessible from inspection cap

18% are full or partial power outages

Recent examples of where we have attended callouts include:

  • Faulty power point
  • Safety switch tripped due to faulty power board
  • Burnt joint in circuit breaker
  • Faulty RCD in Circuit breaker