RACQ comes to the aid of 789,000 Queenslanders
“Our patrols helped more than 268,700 Queenslanders with battery related issues alone, and more than 72,600 motorists with a flat tyre,” Ms Ritchie said.
“We all know how frustrating it can be to have a flat battery or tyre disrupt your journey, but thankfully our patrols were there 24/7, 365 days of the year to get drivers across the State back on the road.”
Ms Ritchie said it was also important for drivers to keep their car keys safe at all times.
“Our figures show on average, crews responded to one call every 15 minutes from people who had locked themselves out of their car,” she said.
“Concerningly, we also rescued more than 1,800 children and pets locked in cars.
“With scorching summer temperatures well and truly upon us, it’s more important than ever to keep your keys on you and never give them to children to play with while you load the car.”
Ms Ritchie urged drivers to make a simple maintenance check part of their routine in 2022.
“No one has time to breakdown, so, once a month do a basic check. Look at your oil and water levels and give your tyres a once over - this includes ensuring they have the correct air pressure, that there are no foreign objects in the rubber and that the treads are in good condition,” she said.
“To avoid your battery going flat, don’t leave your lights, radio, or other accessories on when the engine isn't running, as this will drain your battery.
“Completing these checks will help you avoid the stress of a breakdown and help ensure your car is safe.
“Whatever happens while you’re out on the road, our Roadside Assistance team is available to help 24 hours a day, 7 days a week, 365 days a year so if you need us, give us a call on 13 1111 or use the RACQ Roadside Assistance app.”
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The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.
Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by its agent, RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO). Conditions, limits and exclusions apply. RDS and RACQO are in the RACQ group of companies. One of the companies in the RACQ group of companies has a minority shareholding in RACQI.
RDS and RACQO have not taken your personal objectives, circumstances or needs into account when preparing advice regarding insurance products and you will need to consider whether the advice is appropriate for you. Read the Product Disclosure Statement (PDS) and any applicable Supplementary PDS before making a purchase decision on this product. You can also access our Target Market Determinations on this website. RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
RACQ Bank subscribes to the Customer Owned Banking Code of Practice which establishes higher standards than the law requires. The Code reflects modern consumer expectations and developments in approaches to issues such as consumer vulnerability, guarantors, and supporting customers through financial hardship. Please read our Customer Owned Banking Code of Practice page for more information.
RACQ Operations Pty Ltd (ABN 80 009 663 414 AR 000234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803 AR 000432492) are acting as an Authorised Representative of the issuer of the insurance, Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548). Any advice set out above is general in nature only, and does not take into account your objectives, financial situation or needs. Before purchasing any travel products, please consider the RACQ Travel Insurance Product Disclosure Statement (PDS) and the Target Market Determinations (TMDs) that apply to these products. Whilst the PDS outlines the Terms and Conditions of these products, the TMDs outline the intended class of customers that comprise the target market for these travel products. This will allow you to consider which products best suit your objectives, financial situation and needs and consider the products appropriateness to your personal circumstances. TMDs also outline matters involving the distribution and the review of these products. The PDS, Supplementary PDS and TMDs for each travel product can be found here.