RACQ's retail lending and deposit business is transitioning to Bendigo Bank
Members are currently receiving letters and emails that outline the equivalent Bendigo Bank products their accounts will transition to, along with the relevant Bendigo Bank Product Change Booklet(s). These booklets explain any changes to products, terms and conditions, fees and services.
We strongly encourage you to read your Product Change Booklet(s) carefully to understand what is changing and whether any action is required.
If your mailing address is not current, please update it promptly to ensure you receive important Bendigo Bank communications about your accounts. Update your details by visiting an RACQ store, logging in to internet banking, or calling 1800 637 013.
On completion of the transaction, all accounts will be transferred to Bendigo Bank, and those accounts will retain any member benefits currently applicable. Upon transfer, our bank members will also access a leading digital banking experience, a large physical footprint, including more than 70 branches across Queensland, a network of mobile lenders, virtual servicing capabilities and a national contact centre.
Stay scam aware. During the transition, always verify communications are from RACQ or Bendigo Bank and never share your banking passwords, PINs or security codes.
To learn more about the transition, including answers to frequently asked questions, visit our transition information page.
RACQ Bank accounts
RACQ Bank loans
RACQ Bank Green Loans
Explore RACQ Bank tools
Discover the RACQ Bank difference
-
Protect your financesOur technology helps ensure safe and secure banking. -
Enjoy local customer serviceCall on our Queensland-based call centres. -
We're not just a bankBank with us to enjoy all membership has to offer.
How can RACQ Bank help you?
Things to note
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
RACQ Bank subscribes to the Customer Owned Banking Code of Practice which establishes higher standards than the law requires. The Code reflects modern consumer expectations and developments in approaches to issues such as consumer vulnerability, guarantors, and supporting customers through financial hardship. Please read our Customer Owned Banking Code of Practice page for more information.
Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO)). Conditions, limits and exclusions apply.
Any advice provided by RDS and RACQO is general advice only and does not take into account your personal objectives, financial situation or needs and you will need to consider whether the advice is appropriate for you. Read the Product Disclosure Statement (PDS) before making a purchase decision on the product. You can also access our Target Market Determinations on this website.
RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.
*Available with existing, refinanced and new RACQ Bank home loans. Conditions apply.
#The Green Personal Loan is available for new lending only to purchase eligible items. Conditions apply.
~The Green Car Loan is available for new lending only to purchase a plug-in electric car up to 12 months old.
+Based on RACQ data as at 12 April 2026, over 350,000 Queenslanders held Household Insurance policies with either Home cover, Contents cover, or Home and Contents cover.