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Mon-Fri: 6:30am - 9:30pm
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General banking enquiries (domestic):
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Mon-Fri: 6:30am - 9:30pm
Sat & Sun: 8:00am - 8:00pm
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1300 705 750
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+61 7 3877 1908
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General banking enquiries (domestic):
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Mon-Fri: 6:30am - 9:30pm
Sat & Sun: 8:00am - 8:00pm
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+61 7 3877 1908
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1800 629 501
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1300 705 750
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1300 207 371
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+61 2 8055 1696
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+61 7 3877 1908
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1300 338 821
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+61 7 3877 1908
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1300 338 821
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+61 7 3877 1908
Travel insurance:
1300 338 821
Mon-Sun 8:00am - 9:00pm
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+61 7 3877 1908
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Supporting vulnerability and hardship (domestic):
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Mon-Fri 8:30am - 5:00pm
Supporting vulnerability and hardship (international):
+61 7 3877 1908
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Bank: racqdisputeresolution@racq.com.au
Insurance: racqidisputeresolution@racq.com.au
Other: AMR@racq.com.au
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+61 7 3877 1908
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+61 7 3877 1908
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Membership enquiries (domestic):
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+61 7 3877 1908
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+61 7 3877 1908
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+61 7 3877 1908
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Roadside enquiries (domestic):
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Roadside enquiries (domestic):
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+61 7 3877 1908
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Travel Agents - bookings and enquiries:
1300 888 449
Mon-Fri 9:00am - 5:00pm
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Travel enquiries (domestic):
1800 680 050
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+61 7 3877 1908
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Travel Insurance:
1300 338 821
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Things to note
Banking and loan products issued by Members Banking Group Limited ABN 83 087 651 054 AFSL/Australian credit licence 241195 trading as RACQ Bank. Terms, conditions, fees, charges and lending policies apply. This is general advice only and may not be right for you. This information does not take your personal objectives, circumstances or needs into account. Read the disclosure documents for your selected product or service, including the Financial Services Guide and the Terms and Conditions, and consider if appropriate for you before deciding.
Except for RACQ Bank, any RACQ entity referred to on this page is not an authorised deposit-taking institution for the purposes of the Banking Act 1959 (Cth). That entity’s obligations do not represent deposits or other liabilities of RACQ Bank. RACQ Bank does not guarantee or otherwise provide assurance in respect of the obligations of that entity, unless noted otherwise.
RACQ Bank subscribes to the Customer Owned Banking Code of Practice which establishes higher standards than the law requires. The Code reflects modern consumer expectations and developments in approaches to issues such as consumer vulnerability, guarantors, and supporting customers through financial hardship. Please read our Customer Owned Banking Code of Practice page for more information.
Insurance Products (excluding Travel Insurance) are issued by RACQ Insurance Limited ABN 50 009 704 152 (RACQI) and arranged by RACQ Distribution Services Pty Ltd (RDS) ABN 35 116 361 650, AFSL 567130 and RDS' authorised representatives (including RACQ Operations Pty Ltd ABN 80 009 663 414, AR No. 234978 (RACQO)). Conditions, limits and exclusions apply.
Any advice provided by RDS and RACQO is general advice only and does not take into account your personal objectives, financial situation or needs and you will need to consider whether the advice is appropriate for you. Read the Product Disclosure Statement (PDS) before making a purchase decision on the product. You can also access our Target Market Determinations on this website.
RDS receives a commission from RACQI for the policies it arranges. RACQO receives fees paid for services it provides to RDS. Further details about remuneration are available on request prior to purchasing.
RACQ Operations Pty Ltd (ABN 80 009 663 414, AR No. 234978) and Members Travel Group Pty Ltd (ABN 45 144 538 803, AR No.432492) (RACQ) are authorised representatives of the RACQ Travel Insurance insurer Tokio Marine & Nichido Fire Insurance Co., Ltd. (ABN 80 000 438 291 AFSL 246 548) (Tokio Marine). Tokio Marine Management (Australasia) Pty Ltd (ABN 69 001 488 455, AR No. 1313066) is an authorised representative of Tokio Marine, and administers RACQ Travel Insurance as the managing agent on behalf of Tokio Marine. Terms, conditions (including eligibility criteria), exclusions, limits and sub-limits apply. Any advice is general advice only, and does not take into account your specific objectives, financial situation or needs. Before you purchase, please consider the Combined Product Disclosure Statement (PDS) / Financial Services Guide (FSG) and Target Market Determinations (TMDs) available at racq.com or on request from RACQ.